EN – Privacy Policy and Data Protection

PRIVACY POLICY AND PERSONAL DATA PROTECTION IN PRONAILS

Beautifull Story sp.z o.o. undertakes to protect your privacy as one of our clients, potential clients, suppliers, job candidates and visitors to our website (www.pronails.pl) or our online store (pronails.sklep.pl) and undertakes to inform you how we collect and use your personal data.

Read our Privacy Policy to understand how we collect and process your Personal Data and to know the rights you have in relation to your Personal Data.

1. Who is responsible for personal data?

The administrator of your personal data is Beautifull Story sp.z o.o. entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, having: company registration address: Głębocka street 94/196, 03-287 Warsaw, NIP 524-287-35-79, REGON 381338548, address conducting business activity and delivery address: Głębocka Street 94/196, 03-287 Warsaw, e-mail address: kontakt@pronails.pl and contact phone number: 72 72 73 303.

2. What personal data do we process?

Beautifull Story Sp. z o.o. processes and stores several types of personal data, depending on whether you are a customer, potential customer, supplier, applicant or site visitor.

Personal data that we process depending on your relationship with Beautifull Story Sp. z o.o .:

Customers

  • contact details (such as name, address, telephone number, email address)
  • personal characteristics (such as gender)
  • professional information (such as company, title / function, department, website)
  • areas of professional interest
  • activities and events
  • information about the services we provide
  • financial information and account details (such as VAT number, bank account number, account details, credit history, creditworthiness information and other financial information)
  • photos and videos at events
  • marketing preferences, marketing activities and customer reviews

Potential customers

  • contact details (such as name, address, phone number, email address)
  • professional information (such as company, title / function, department, website), supplier’s VAT number
  • contact details (such as name, address, telephone number, email address)
  • professional information (such as company, title / function, department, website)
  • financial information and account details (such as VAT number, bank account number, account details, account history, creditworthiness information and other financial information)
  • information enabling us to receive products and / or services from you
  • information about online activity (such as information about the use of our website)
  • additional information from other sources (e.g. publicly available information sources)

Job applicants

  • contact details (such as name, address, phone number, email address)
  • personal data (e.g. date of birth)
  • information about the position you are applying for
  • language skills
  • education and training
  • biography
  • motivation

3.What personal data do we collect through our website?

By using our Website, you are not required to provide us with any Personal Data. Check our cookie policy to find out how you can disable tracking cookies while browsing. However, to use some features of our website, you will be asked to provide some Personal Data.

Contact form

Jeśli skontaktujesz się z nami za pośrednictwem naszej witryny internetowej, zbieramy i przechowujemy Twoje dane kontaktowe (takie jak imię, nazwisko i adres e-mail, adres IP).

Newsletter subscription

If you subscribe to our newsletters, we collect and store your contact details (such as name, surname, position, email address, zip code, country, your IP address and language preferences)

Event registration

If you register for any of the events we organize (such as outdoor events, training sessions, shows, etc …), we collect and store your contact details (such as your name, surname, position, telephone, email address , postal code, country, your IP address and language preferences).

Participation in the recruitment process

If you apply for a job at Beautifull Story Sp. z o. o. we collect and store your contact details (such as name, address, telephone, email address), personal data (such as your date of birth), position information, language skills, education and training , resumes and motivation.

Browse Website

By browsing our Website, you can collect data from some users and devices. This information will never reveal your personal identity and therefore is not treated as Personal Data. To track this type of data, our site uses cookies. What is user and device data? Internet browser and information about the electronic device, information collected by means of cookies, pixel tags and other technologies, demographic information and aggregated data (i.e. data grouped in such a way that it is impossible to link data to a specific person). We and our external service providers may collect user and device data in a number of ways by using our Website, including via a web browser or electronic device. This type of data collection can be turned off using the browser. Learn how to do this if you don’t want us to collect this type of data.

4. For what purposes do we use personal data?

Depending on the relationship you want to enter with us, we collect and process various personal data.

Below you can check the purpose of using personal data for a given relationship:

Customers

  • direct communication
  • sale and delivery of our products and services
  • relationship management
  • improving the quality of our services
  • conducting research and analyzes
  • providing marketing information
  • ensuring the safety of our devices
  • managing our business activities and IT infrastructure
  • management of complaints, opinions and queries
  • compliance with applicable laws and regulatory obligations

Potential customers

  • direct communication
  • potential relationship management
  • conducting research and analyzes
  • providing information on products and services
  • ensuring the safety of our devices

Provider

  • direct communication
  • supplier management
  • ensuring the safety of our devices
  • managing our business activities and IT infrastructure
  • managing complaints, opinions and inquiries as part of our procurement activities
  • compliance with applicable laws and regulatory obligations

Job applicants

  • direct communication
  • conducting recruitment and selection activities
  • app rating
  • eligibility and job matching assessments
  • possible employment offer
  • take pre-contractual measures before employment as an employee
  • building a recruitment pool

As a potential customer, you are not required to provide us with any personal information. If you are a customer or supplier, providing certain Personal Data is a statutory or contractual requirement (e.g. We need certain Customer Personal Data for billing purposes). If you are a job applicant, providing certain personal data is a prerequisite for entering into a possible contract.

5. What are the legal bases for using Personal Data?

The applicable data protection legislation requires us to be transparent about the legal basis or justification for the processing of personal data. We generally use the following legal grounds for processing personal data.

Your consent

In many cases, your Personal Data will be processed by Beautifull Story Sp. z o.o. based on your consent. For example, we may ask you for permission to process your data to provide marketing information, product updates … We may apply for your consent in writing or in electronic form. Looking for your consent, we will inform you about the use of your data, as well as about the purposes. Under certain circumstances, such as telephone calls, consent may be given orally. After obtaining your consent, you can withdraw it at any time.

Necessary to perform the contract

Customers’ personal data may be processed by us to determine, perform and terminate the contract (e.g. to provide our services). Before the conclusion of the contract – at the start of the contract – personal data may be processed in order to prepare offers, the amount of orders or orders or to meet other potential customer requirements related to the conclusion of the contract. Potential customers can be contacted during the contract preparation process using the information they have provided.

Legal obligations to which we are subject

We need your personal data:

in order to conclude and perform a contract concluded with you, e.g. a sales contract concluded in our online store (basis – contract);

in order to fulfill our obligations arising from tax and accounting law (basis – a legal provision);

for archival purposes, asserting rights and claims, defense against claims (basis – our legitimate interest);

for the purpose of implementing after-sales activities consisting in analyzing and testing customer satisfaction, interest in the brands and products we sell and our services (basis – our legitimate interest);

for analytical and statistical purposes – better selection of products and services to meet the needs of our clients, general optimization of our products and services, optimization of service processes, building knowledge about our clients (basis – our legitimate interest);

for the purpose of ensuring the security of the services we provide electronically, counteracting fraud (our legitimate interest);

o organize loyalty programs, competitions and promotional campaigns (our legitimate interest);

to conduct marketing activities in the field of our and third party direct marketing regarding our business and the products and services we offer (basis – our legitimate interest);

to personalize advertising content to the extent related to our business and the products and services we offer, including in accordance with previously viewed content, purchases made, your activities – which will take place on our website and on the Internet, on our applications, by post (basis – our legitimate interest).

If you give additional and voluntary consent then we will also be able to process your personal data in order to send you commercial information about our business and the goods or services we offer via e-mail, SMS / MMS or messages sent from mobile applications.

In addition, you can agree to us recording telephone conversations with you through the Hotline, which will allow us to control the standards of conversations with our clients.

In other words, Beautifull Story Sp. z o.o. remain responsible for the processing of personal data and take the necessary measures to protect their processing (for example through standard contractual clauses).

7. How do we protect personal data?

Beautifull Story Sp. z o.o. uses appropriate technical and organizational measures to prevent or counter unauthorized and unlawful processing or disclosure, as well as accidental loss, modification or destruction of Personal Data.

Before introducing new methods of data processing, in particular new IT systems, technical and organizational measures for the protection of Personal Data will be defined and implemented by Beautifull Story Sp. z o.o. These measures will be based on the current state of knowledge, risk related to data processing and the need to protect personal data. In addition, these technical and organizational measures for the protection of personal data will be regularly adapted to technical and organizational changes.

8. How long do we store personal data?

We will store your Personal Data no longer than necessary for the purposes for which we collected it. This period is different for each purpose. In addition, there are laws and regulations that specify minimum and maximum periods for the storage of personal data.

9. Who can personal data be shared with?

In connection with the purposes described in point 4, we may need to share personal data with third parties, so-called “recipients”. These third parties (recipients) may include: Regional distributors serving your region; external external service providers (e.g. accountants, auditors, lawyers and other professional advisers, call-center service providers, IT systems, hosting service providers, banks and financial institutions, external service providers who help us run our business); government authorities; other third parties (e.g., rating agencies, commercial information providers, buyers and potential buyers).

10. What data do we share with third parties?

This information will only be shared if it is relevant to a third party.

11. What are your rights as a data subject?

As a data subject, you have the following rights regarding your personal data:

Right of access

You have the right to obtain confirmation that your personal data is being processed, and if so, access to your personal data and processing information.

Right to rectification

You have the right to correct incorrect Personal Data, complete Personal Data and addressees to whom personal data has been provided, with information about their correction.

The right to delete

Subject to certain conditions, you have the right to delete your Personal Data. If your Personal Data has been made public, Beautifull Story Sp. z o.o. will take reasonable steps to inform controllers processing Personal Data about your request to delete them and inform recipients of Personal Data about your request to delete them.

Right to restriction of processing

Subject to certain conditions, you have the right to limit the processing of your Personal Data, and, in the event of restrictions, limit processing to ordinary storage.

Right to data portability

Subject to certain conditions, you have the right to receive Personal Data that you can use in any way. On request, Beautifull Story Sp. z o.o. is required to transfer their personal data directly to another controller.

Right to object

The User has the right not to consent to the processing of his personal data based on specific grounds and the right to object to the use of personal data for direct marketing purposes.

The right to withdraw consent

If you have consented to the processing of your Personal Data, you have the right to withdraw this consent at any time, without withdrawing, which affects the lawfulness of processing based on consent before its withdrawal.

Automated individual decision making, including profiling

In the case of an automated individual decision making process, you have the right to human intervention, present your point of view, receive an explanation of the automated decision and make a decision.

Right to lodge a complaint with a supervisory authority

The authority competent to report breaches of personal data protection is the President of the Office for Personal Data Protection (President of the UODO).

Applications can be made in the following ways:

1. Electronically by sending a completed form

2. By traditional mail, sending the completed form to the Office’s address.

The above rights may only apply in certain circumstances and may be subject to certain conditions, exclusions or exceptions set out in applicable data protection legislation.

12. How do you change your marketing preferences?

You can decide to change your marketing preferences at any time. If you are a past or current customer, we may use your contact details, including email address, to send you marketing messages. You can unsubscribe from receiving marketing information at any time, by unsubscribing from email or by contacting us (see section 13). If you are not a past or current customer, we may use your contact details, including email address, to send marketing information provided that you have given your consent. Marketing communication used by Beautifull Story Sp. z o.o. may include: (i) receiving emails from us; (ii) receiving telephone messages and email or email from us; and (iii) sharing personal data with selected external partners for marketing purposes. (see Chapter 10)

13. Who do I contact regarding my personal data?

If you have any questions, concerns or complaints about the way personal data is used by Beautifull Story Sp. z o.o., you can contact us via email or regular mail using the contact details below:

Delivery address: Głębocka street 94/196, 03-287 Warsaw, e-mail address: kontakt@pronails.pl and contact phone number: 72 72 73 303.

COOKIES

Cookies are text files that are stored on your computer when you visit a website. As far as possible Beautifull Story Sp. z o.o. uses cookies, which are deleted immediately after closing the browser. These so-called session cookies enable, for example, Using the shopping cart on our pages.

Beautifull Story Sp. z o.o. also uses cookies that are stored on your computer for a long time. These cookies collect data when you visit our website to be used for statistical purposes and to make our online store even more user-friendly. In addition to cookies, Beautifull Story Sp. z o.o. uses in some cases a technology called fingerprint (also known as IPless keys) or other tracking technologies, and in particular stores the web browser’s environment variables in a database without storing unique user-related data, such as an IP address.

On our website, the Professionails company collects and stores anonymized information about the use of the Pronails online store. These data are stored on your computer using so-called text cookies and allow us to analyze the use of the store anonymously and improve the accessibility of our site for you. For example, it is anonymously assessed on which pages of our store you have been or where you apparently were not satisfied because you left / left the store, or where you had problems with completing the necessary forms. Other analyzes include web browsers that have been used or visitors from a given country to identify problems or tailor changes to the needs of visitors. The data obtained can under no circumstances be used to personally identify visitors to our website. The collected data will be used only to improve the offer. All IP addresses are shortened and processed only anonymously. Any other use or transfer of your personal data to third parties does not take place. You can object to our assessment of your behavior on the site at any time.

Your purchase history is used to personalize product recommendations on our site. This includes, in particular, articles and product categories that have already been viewed, searched or purchased. All information collected for this purpose is stored anonymously and there is no possibility on its basis to identify you. You can object at any time (by sending an e-mail to the following address: kontakt@pronails.pl) the analysis described here.

Please note that in this case we will no longer be able to offer you any recommendations tailored to your needs in this browser. In order to be able to recommend you products that may really interest you on the websites of our various (changing) partners, our website uses online retargeting technologies. That is why we turn to Internet users with our advertising who were already interested in our offer. Our goal is to make our advertisement attractive and relevant to you. The display of ads during retargeting is based on an analysis of prior user behavior based on cookies. You can object to this analysis at any time.

In order to make potential improvements for our site, we randomly record selected user visits (only with anonymous IP addresses). Clicks and mouse movements, scrolling (scrolling) movements are saved on our site and analyzed at a later time. Information collected in this way is not personally related to a given user and is not passed on to anyone. You can object to this assessment of user behavior at any time.

If you do not want to accept cookies on your current device, in the future you do not want to receive cookies or you want to delete cookies already received from your hard drive, you can use the “Help” function of your web browser to make settings in such a way that existing files cookies will be deleted or you will no longer receive any new cookies.

However, important functions of our website cannot be used without cookies. Also objections made through this website are based on cookies, which will be deleted as a result of changes to your browser settings. For these reasons, we recommend that you do not deactivate the use of cookies in your web browser.